Level 1 Award in Employability Skills
Gain an understanding of relationships in the workplace and employer expectations

Award in Employability Skills
Understand more about the world of work from searching, applying and interviewing for a role
Your opportunity to start your career on the right foot.
This course is perfect for anyone who is preparing to enter employment, whether you are a school leaver or you have a degree. Our Employability Skills course will help you to develop your skills and knowledge to help you understand the world of work and enable you to seek employment and/or continue to further education/training.
Learning key skills for the working environment is vital for improving your confidence and communication skills. This course can help you to meet the needs of your future employers with a qualification that helps you to develop essential work skills and behaviours to prepare you for a role in any career or industry.
Join this course to:
- Develop and enhance the skills required for the working environment
- Develop confidence for employment and motivation
- Improve communication skills and personal effectiveness
Price
£340
Average Duration
4-6 weeks
Minimum Age
16
English Level
Upper Intermediate
Qualification
Level 1 Award
Course details
- More information
- What's included?
- How it works
- Fees
More information
This course is designed to provide you with a range of employability skills that are vital to prepare you for the workplace. You can start to build confidence and self-esteem when applying for, securing and sustaining meaningful employment.
You will get the opportunity to develop an understanding of relationships in the workplace and employer expectations while developing the interpersonal skills that contribute to success in the workplace. You can choose the units that are relevant to you and the skills you want to improve. Gain the confidence and knowledge required to overcome the barriers you face when entering into employment.
This course will enable you to understand more about the world of work from searching, applying and interviewing for a job role to developing skills for work related tasks
What's included?
Your future, your career, your choice
This course has been designed with the needs of the individual in mind. You will have 42 course units to choose from, so you have the freedom to choose to improve the skills that will get you the best results for your future progression.
To be awarded the NCFE Level 1 Award in Employability Skills, learners are required complete one mandatory unit in Group A, one unit from Group B and one unit from either group B or Group C
These qualifications contain barred units, equivalencies or exemptions, meaning you cannot choose the same course title twice.
Unit 23: Working with colleagues | Unit 37: Working with colleagues |
Unit 17: ICT for employment | Unit 38: ICT for employment |
Unit 30: Job search skills | Unit 39: Job search skills |
Unit 4: Dealing with your first days at work | Unit 40: Dealing with your first days at work |
Unit 19: Following instructions | Unit 41: Following instructions |
Unit 9: How to keep improving | Unit 42: How to keep improving |
Group A
Mandatory Unit
Unit 1:
Understanding mindset
Understand how mindset can improve employability
Group B
Optional Units
Unit 2:
Understanding your customers
Be able to identify customer needs
Understand and demonstrate appropriate customer care
Unit 3:
Understanding motivation
Recognise key motivators and de-motivators that impact on work situations
Understand how motivated and de-motivated people can influence a place of work
Unit 4:
Dealing with your first days at work
Understand what might be included within an induction process
Understand how they can get the most from induction
Understand how to use additional support and advice available
Understand the importance of first impressions
Unit 5:
Business and customer awareness
Understand the different types of business and organisations, their purposes and customers in their area
Understand why employers might require particular attitudes from their staff in different situations
Be able to relate employer expectations to their own activities
Unit 6:
Setting yourself targets
Understand why target setting is important in a place of work
Know how to set and review realistic targets
Unit 7:
Managing your time
Understand and demonstrate how time can be managed and plan own work activity
Know how to access support when experiencing time management problems
Understand why punctuality and reliability are important in the place of work
Unit 8:
Handling information at work
Know the key issues when handling data in the place of work
Know how to adhere to work-based information-handling procedures
Unit 9:
How to keep improving
Know how to do a basic appraisal of own learning and development needs for a work role
Recognise the link between their development and improvement at work
Recognise how their own improvement can prepare them for new demands at work
Unit 10
Presenting information
Recognise the intended audience and the purpose of information presented at work
Know how to collect and present work-related data
Unit 11:
Developing assertiveness
Understand what assertiveness is
Understand how to be assertive
Unit 12:
Introduction to independence
Understand what the term ‘independence’ means
Understand how an individual becomes independent
Unit 13:
Problem solving at work
Understand the different types of problems they might encounter in a place of work
Understand how problems can be solved
Know how to recognise possible solutions to a specific problem
Unit 14:
Creative thinking
Recognise creative thinking and understand why it might or might not be appropriate in different work contexts
Know how to use tools to come up with a creative idea
Unit 15:
Coping with change
Understand why change can happen in the place of work
Understand people’s reactions to change and know about the tools/methods that might help them and others cope with change
Unit 16:
Taking part in a project
Understand what a project is
Understand own role and the role of others when taking part in a project
Demonstrate taking responsibility for completing tasks
Unit 17:
ICT for employment
Be able to appreciate their own technology skills and recognise how their experience meets the ICT skills need in different job roles
Know how to use a range of ICT equipment safely and how to use software commonly found in a work situation
Unit 18:
Identifying processes and procedures at work
Recognise processes and procedures commonly used in the workplace
Understand and demonstrate activity for a work-based process and the procedures that might be needed to support it
Unit 19:
Following instructions
Know how to use active listening skills and questioning techniques to clarify understanding
Know how to follow written instructions
Unit 20:
Understanding personal finance
Understand the difference between gross and net pay and the deductions made on a payslip
Know how to create a budget to cover work-related expenses
Unit 21:
Tackling number problems
Demonstrate accurate completion of work-based tasks and activities involving the use of mathematical processes and units of measurement
Know how to observe/obtain and record data in an appropriate way using appropriate tools
Unit 22:
Working in a team
Understand the characteristics of good team working
Understand and demonstrate own strengths and role in a team
Be able to recognise and value the contribution made by others in a team
Be able to participate in a team
Unit 23:
Working with colleagues
Know how to work with colleagues in a courteous, respectful and supportive manner
Unit 24:
Being managed by others
Know how to interact positively with a manager, supervisor or group leader and understand why this is important
Unit 25:
Using social media in the workplace
Understand social media in the workplace
Be able to act safely and responsibly when using social media in the workplace, and comply with legal requirements
Be able to maintain social media networks
Unit 26:
Using online collaborative workplace tools
Understand online collaboration in the workplace
Stay safe and act responsibly when using online collaborative workplace tools
Contribute to online collaboration
Unit 27:
Using telephones in the workplace
Understand how to make telephone calls in the workplace
Understand how to receive and transfer telephone calls
Be able to make and receive telephone calls
Know how to use a voicemail system
Be able to use voicemail systems
Unit 28:
Understanding conflict at work
Know what can cause conflict in the place of work and understand some of the approaches that can be used to prevent it
Understand employee rights in the place of work and recognise unacceptable behaviour
Unit 29:
Meetings in the workplace
Know the roles and responsibilities of key individuals at meetings in the workplace
Be able to take part in a meeting
Be able to take notes at a meeting
Unit 30:
Job and training search skills
Understand where and how to search for jobs
Unit 31:
Job application skills
Know the type of information usually asked for in job applications
Understand how a straightforward job application form should be completed and an accompanying letter written
Unit 32:
Interview skills
Know how to prepare for an interview
Know how to conduct themselves in an appropriate manner in a job-related interview
Know how to review their interview performance
Unit 33:
Writing a CV
Know the type of information usually included in a CV
Understand the importance of a reference
Produce a CV
Unit 34:
Being safe and healthy at work
Be aware of the health and safety rules and framework that governs their own and group behaviour in places of work
Demonstrate awareness of health and safety legislation relevant to themselves and others in a particular workplace
Unit 35:
Health and well-being in the workplace
Understand health and well-being in the workplace
Understand work related stress
Know common risks to health in own chosen career/area of work
Unit 36:
Disclosing an offence
Understand what disclosure means
Understand disclosure of convictions
Understand disclosure letters
Understand disclosure within the interview process
Group C
Optional Units
Unit 37:
Working with colleagues
Understand work colleagues’ expectations of them in the place of work
Know how to use a range of communication skills and techniques to help secure good working relationships with colleagues
Unit 38:
ICT for employment
Be able to appraise their own technology skills in relation to the different skills needed in different job roles
Know how to use a range of ICT equipment safely and how to use software commonly found in a work situation
Unit 39:
Job search skills
Understand where and how to search for jobs
Know how to develop a personal career plan
Know how to assess their individual prospects against potential opportunities
Unit 40:
Dealing with your first days at work
Understand the induction process
Be able to get the most from an induction process
Be able to make a good first impression
Know how to access support during the first weeks in a new job
Unit 41:
Following instructions
Be able to follow verbal and written instructions related to work based tasks
Unit 42:
How to keep improving
Understand the basic features of theories linking self- improvement and place of work performance
Appreciate the link between their development and how this can support improvement generally at work
Understand how they ensure their own self-improvement at work
Unit 43:
Working in the community as a volunteer
Know the voluntary sector
Know voluntary organisations in own area
Understand benefits of volunteering
Know the rights and responsibilities of volunteers
Be able to work as a volunteer
How it works
You will receive a registration code that will give you access to our online learning platform. Here you can access your course materials, lessons and resources. After you have registered for the course online, your personal assessor will introduce him/herself to you before you start. They will assess and mark your performance work at every stage. If you need any additional support, you can request this through the system or directly to your assessor. Your progress will be monitored remotely and your assessor can offer tips and guidance to improve your understanding of the course materials and assignments.
All assignments can be completed in your own time, so you can progress at your own pace.
Fees
Course Price £340
Booking fee £25
Make an enquiry >
Price
£340
Average Duration
4-6 weeks
Minimum Age
16
English Level
Upper Intermediate
Qualification
Level 1 Award