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This course is designed to provide you with a range of employability skills that are vital to prepare you for the workplace. You can start to build confidence and self-esteem when applying for, securing and sustaining meaningful employment.

You will get the opportunity to develop an understanding of relationships in the workplace and employer expectations while developing the interpersonal skills that contribute to success in the workplace. You can choose the units that are relevant to you and the skills you want to improve. Gain the confidence and knowledge required to overcome the barriers you face when entering into employment.

This course will enable you to understand more about the world of work from searching, applying and interviewing for a job role to developing skills for work related tasks

What's included?

Your future, your career, your choice

This course has been designed with the needs of the individual in mind. You will have 42 course units to choose from, so you have the freedom to choose to improve the skills that will get you the best results for your future progression.

To be awarded the NCFE Level 1 Award in Employability Skills, learners are required complete one mandatory unit in Group A, one unit from Group B and one unit from either group B or Group C

These qualifications contain barred units, equivalencies or exemptions, meaning you cannot choose the same course title twice.  

Group A

Mandatory Unit

Unit 1:

Understanding mindset

Understand how mindset can improve employability

Group B

Optional Units

Unit 2:

Understanding your customers

Be able to identify customer needs

Understand and demonstrate appropriate customer care

Unit 3:

Understanding motivation

Recognise key motivators and de-motivators that impact on work situations

Understand how motivated and de-motivated people can influence a place of work

Unit 4:

Dealing with your first days at work

Understand what might be included within an induction process

Understand how they can get the most from induction

Understand how to use additional support and advice available

Understand the importance of first impressions

Unit 5:

Business and customer awareness

Understand the different types of business and organisations, their purposes and customers in their area

Understand why employers might require particular attitudes from their staff in different situations

Be able to relate employer expectations to their own activities

Unit 6:

Setting yourself targets

Understand why target setting is important in a place of work

Know how to set and review realistic targets

Unit 7:

Managing your time

Understand and demonstrate how time can be managed and plan own work activity

Know how to access support when experiencing time management problems

Understand why punctuality and reliability are important in the place of work

Unit 8:

Handling information at work

Know the key issues when handling data in the place of work

Know how to adhere to work-based information-handling procedures

Unit 9:

How to keep improving

Know how to do a basic appraisal of own learning and development needs for a work role

Recognise the link between their development and improvement at work

Recognise how their own improvement can prepare them for new demands at work

Unit 10

Presenting information

Recognise the intended audience and the purpose of information presented at work

Know how to collect and present work-related data

Unit 11:

Developing assertiveness

Understand what assertiveness is

Understand how to be assertive

Unit 12:

Introduction to independence

Understand what the term ‘independence’ means

Understand how an individual becomes independent

Unit 13:

Problem solving at work

Understand the different types of problems they might encounter in a place of work

Understand how problems can be solved

Know how to recognise possible solutions to a specific problem

Unit 14:

Creative thinking

Recognise creative thinking and understand why it might or might not be appropriate in different work contexts

Know how to use tools to come up with a creative idea

Unit 15:

Coping with change

Understand why change can happen in the place of work

Understand people’s reactions to change and know about the tools/methods that might help them and others cope with change

Unit 16:

Taking part in a project

Understand what a project is

Understand own role and the role of others when taking part in a project

Demonstrate taking responsibility for completing tasks

Unit 17:

ICT for employment

Be able to appreciate their own technology skills and recognise how their experience meets the ICT skills need in different job roles

Know how to use a range of ICT equipment safely and how to use software commonly found in a work situation

Unit 18:

Identifying processes and procedures at work

Recognise processes and procedures commonly used in the workplace

Understand and demonstrate activity for a work-based process and the procedures that might be needed to support it

Unit 19:

Following instructions

Know how to use active listening skills and questioning techniques to clarify understanding

Know how to follow written instructions

Unit 20:

Understanding personal finance

Understand the difference between gross and net pay and the deductions made on a payslip

Know how to create a budget to cover work-related expenses

Unit 21:

Tackling number problems

Demonstrate accurate completion of work-based tasks and activities involving the use of mathematical processes and units of measurement

Know how to observe/obtain and record data in an appropriate way using appropriate tools

Unit 22:

Working in a team

Understand the characteristics of good team working

Understand and demonstrate own strengths and role in a team

Be able to recognise and value the contribution made by others in a team

Be able to participate in a team

Unit 23:

Working with colleagues

Know how to work with colleagues in a courteous, respectful and supportive manner

Unit 24:

Being managed by others

Know how to interact positively with a manager, supervisor or group leader and understand why this is important

Unit 25:

Using social media in the workplace

Understand social media in the workplace

Be able to act safely and responsibly when using social media in the workplace, and comply with legal requirements

Be able to maintain social media networks

Unit 26:

Using online collaborative workplace tools

Understand online collaboration in the workplace

Stay safe and act responsibly when using online collaborative workplace tools

Contribute to online collaboration

Unit 27:

Using telephones in the workplace

Understand how to make telephone calls in the workplace

Understand how to receive and transfer telephone calls

Be able to make and receive telephone calls

Know how to use a voicemail system

Be able to use voicemail systems

Unit 28:

Understanding conflict at work

Know what can cause conflict in the place of work and understand some of the approaches that can be used to prevent it

Understand employee rights in the place of work and recognise unacceptable behaviour

Unit 29:

Meetings in the workplace

Know the roles and responsibilities of key individuals at meetings in the workplace

Be able to take part in a meeting

Be able to take notes at a meeting

Unit 30:

Job and training search skills

Understand where and how to search for jobs

Unit 31:

Job application skills

Know the type of information usually asked for in job applications

Understand how a straightforward job application form should be completed and an accompanying letter written

Unit 32:

Interview skills

Know how to prepare for an interview

Know how to conduct themselves in an appropriate manner in a job-related interview

Know how to review their interview performance

Unit 33:

Writing a CV

Know the type of information usually included in a CV

Understand the importance of a reference

Produce a CV

Unit 34:

Being safe and healthy at work

Be aware of the health and safety rules and framework that governs their own and group behaviour in places of work

Demonstrate awareness of health and safety legislation relevant to themselves and others in a particular workplace

Unit 35:

Health and well-being in the workplace

Understand health and well-being in the workplace

Understand work related stress

Know common risks to health in own chosen career/area of work

Unit 36:

Disclosing an offence

Understand what disclosure means

Understand disclosure of convictions

Understand disclosure letters

Understand disclosure within the interview process

Group C

Optional Units

Unit 37:

Working with colleagues

Understand work colleagues’ expectations of them in the place of work

Know how to use a range of communication skills and techniques to help secure good working relationships with colleagues

Unit 38:

ICT for employment

Be able to appraise their own technology skills in relation to the different skills needed in different job roles

Know how to use a range of ICT equipment safely and how to use software commonly found in a work situation

Unit 39:

Job search skills

Understand where and how to search for jobs

Know how to develop a personal career plan

Know how to assess their individual prospects against potential opportunities

Unit 40:

Dealing with your first days at work

Understand the induction process

Be able to get the most from an induction process

Be able to make a good first impression

Know how to access support during the first weeks in a new job

Unit 41:

Following instructions

Be able to follow verbal and written instructions related to work based tasks

Unit 42:

How to keep improving

Understand the basic features of theories linking self- improvement and place of work performance

Appreciate the link between their development and how this can support improvement generally at work

Understand how they ensure their own self-improvement at work

Unit 43:

Working in the community as a volunteer

Know the voluntary sector

Know voluntary organisations in own area

Understand benefits of volunteering

Know the rights and responsibilities of volunteers

Be able to work as a volunteer

How it works

You will receive a registration code that will give you access to our online learning platform. Here you can access your course materials, lessons and resources. After you have registered for the course online, your personal assessor will introduce him/herself to you before you start. They will assess and mark your performance work at every stage. If you need any additional support, you can request this through the system or directly to your assessor. Your progress will be monitored remotely and your assessor can offer tips and guidance to improve your understanding of the course materials and assignments.

All assignments can be completed in your own time, so you can progress at your own pace.

Fees

Course Price £340

Booking fee £25